Claims Adjusters, Examiners, and Investigators
Career Cluster
Business, Marketing, and Finance
Focuses on making businesses more efficient and productive. In this field, you'll plan, organize, direct, and assess businesses.
Learn more about this clusterAt a glance
Expected pay range
Expected pay range
This represents the median earnings for this career in the selected county or state. In the range shown, 25% of workers earned less than the bottom salary and 25% earned more than the top salary. Data is provided by the Texas Workforce Commission.
Monthly cost of living
These numbers give you an idea of how much you can spend each month on common expenses with this salary. Percentages are the average a person with no children spends according to data collected by the Bureau of Labor Statistics. (external link opens new tab) These numbers are a starting point and will differ person to person.
Your actual expenses may differ from those listed. You’ll need to account for the amount taken out in taxes each month. Learn more about income tax expenses. (external link opens new tab) Your student loan payments may also differ. To calculate your student loan payments, use the federal student loan repayment estimator. (external link opens new tab)
About claims adjusters, examiners, and investigators
What they do
Review settled claims to determine that payments and settlements are made in accordance with company practices and procedures. Confer with legal counsel on claims requiring litigation. May also settle insurance claims.
Other titles
Claims Adjuster, Claims Analyst, Claims Examiner, Claims Representative, Claims Specialist, Corporate Claims Examiner, Field Claims Adjuster, General Adjuster, Home Office Claims Specialist, Litigation Claims Representative
Skills they need
- Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Speaking - Talking to others to convey information effectively.
- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
- Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
- Coordination - Adjusting actions in relation to others' actions.
- Negotiation - Bringing others together and trying to reconcile differences.
Licenses and Certifications they may hold
How to decide which one is right? That depends on an individual’s career path, specialty, and resources.
INSURANCE ADJUSTER
Texas Department of Insurance~Agent and Adjuster Licensing
- License Type
- Stand-alone license
- Status
- Active
- Exam
- Choice of state or third-party exam
- Education
- No educational requirements
- Continuing education
- Continuing education required to maintain license
- Criminal record
- Specific type of conviction prohibited
PIAJ
Texas Department of Insurance~Agent and Adjuster Licensing
- License Type
- Stand-alone license
- Status
- Active
- Exam
- State exam required
- Education
- No educational requirements
- Continuing education
- Continuing education required to maintain license
- Criminal record
- Specific type of conviction prohibited
INSURANCE ADJUSTER WORKER'S COMPENSATION
Texas Department of Insurance~Agent and Adjuster Licensing
- License Type
- Stand-alone license
- Status
- Active
- Exam
- Choice of state or third-party exam
- Education
- No educational requirements
- Continuing education
- Continuing education required to maintain license
- Criminal record
- Specific type of conviction prohibited
Surplus Lines
Texas Department of Insurance~Agent and Adjuster Licensing
- License Type
- Secondary license (another license is a prerequisite)
- Status
- Active
- Exam
- State exam required
- Education
- No educational requirements
- Continuing education
- No continuing education requirement to maintain license
- Criminal record
- Specific type of conviction prohibited
- License Type
- Stand-alone license
- Status
- Active
- Exam
- Third-party exam required
- Education
- Degree required
- Continuing education
- Continuing education required to maintain license
- Criminal record
- Specific type of conviction prohibited
Certifications
Certifications may be available for this career and can help build knowledge and skills in specific job roles. Explore available certifications (external link opens new tab)
Similar careers
View careers in the same field as claims adjusters, examiners, and investigators.
Fraud Examiners, Investigators and Analysts
Obtain evidence, take statements, produce reports, and testify to findings regarding resolution of fraud allegations. May coordinate fraud detection and prevention activities.
Eligibility Interviewers, Government Programs
In demand
In demand careers have high-growth, high-demand, and emerging jobs critical to Texas. They are based on economic indicators like in demand industries, labor market trends, and economic conditions, provided by the Texas Workforce Commission.
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Tax Examiners and Collectors, and Revenue Agents
In demand
In demand careers have high-growth, high-demand, and emerging jobs critical to Texas. They are based on economic indicators like in demand industries, labor market trends, and economic conditions, provided by the Texas Workforce Commission.
Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
Compliance Officers
Better pay
Median salary for this career is higher than the median salary of all careers in the county selected. Salary data is provided by the Texas Workforce Commission.
In demand
In demand careers have high-growth, high-demand, and emerging jobs critical to Texas. They are based on economic indicators like in demand industries, labor market trends, and economic conditions, provided by the Texas Workforce Commission.
Examine, evaluate, and investigate eligibility for or conformity with laws and regulations governing contract compliance of licenses and permits, and perform other compliance and enforcement inspection and analysis activities not classified elsewhere.
- American Insurance Association (external link opens new tab)
- International Claim Association (external link opens new tab)
- Loss Executives Association (external link opens new tab)
- National Association of Independent Insurance Adjusters (external link opens new tab)
- National Association of Public Insurance Adjusters (external link opens new tab)
- National Society of Professional Insurance Investigators (external link opens new tab)
- Occupational Outlook Handbook: Claims adjusters, appraisers, examiners, and investigators (external link opens new tab)
- Society of Chartered Property and Casualty Underwriters (external link opens new tab)
- Society of Claim Law Associates (external link opens new tab)
- Society of Registered Professional Adjusters (external link opens new tab)