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Ushers, Lobby Attendants, and Ticket Takers

Career Cluster

Hospitality and Tourism

Focuses on restaurants, lodging, attractions, events, and travel. In this field, you will manage and promote services. Students need skills such as communication, time management, and customer service.

Learn more about this cluster

At a glance

Recommended education
Recommended education
For this career, most jobs require this level of education. It may be possible to qualify for some jobs without this level of education. Recommendation provided by the U.S. Department of Labor.
High school diploma or GED
Projected growth
Projected growth

This is the expected change in employment for this career in the selected county or state. For example, if a career is expected to double from 100 jobs to 200 jobs, this would show 100%. Due to how projected growth is reported, similar careers may show the same percentage.

These numbers represent the latest 10-year projection period (2018-2028). Data is provided by the Texas Workforce Commission.

N/AN/A

Expected pay range

Expected pay range

This represents the median earnings for this career in the selected county or state. In the range shown, 25% of workers earned less than the bottom salary and 25% earned more than the top salary. Data is provided by the Texas Workforce Commission.

Monthly cost of living

These numbers give you an idea of how much you can spend each month on common expenses with this salary. Percentages are the average a person with no children spends according to data collected by the Bureau of Labor Statistics. (external link opens new tab) These numbers are a starting point and will differ person to person.

Monthly income (before taxes)
N/A
Housing (33%)
Housing
This represents the average percentage of monthly income spent on rent or mortgage, utilities, home or renters insurance, and home improvements. Data is provided by the Bureau of Labor Statistics.
N/A
Transportation (17%)
Transportation
This represents the average percentage of monthly income spent on car payments, auto insurance, public transportation, and ride shares, Data is provided by the Bureau of Labor Statistics.
N/A
Food (13%)
Food
This represents the average percentage of monthly income spent on groceries and preparing meals at home. Data is provided by the Bureau of Labor Statistics.
N/A
Savings and retirement (12%)
Savings and retirement
This represents the average percentage of monthly income spent on 401(k), emergency funds, and life insurance. Data is provided by the Bureau of Labor Statistics.
N/A
Education and loans (10%)
Education and loans
This represents the average percentage of monthly income spent on continuing education and student loan debt. Data is provided by the Bureau of Labor Statistics. Use the federal student loan estimator to estimate loan payments.
N/A
Healthcare and wellness (8%)
Healthcare and wellness
This represents the average percentage of monthly income spent on health insurance, co-pays, fitness memberships, and supplements. Data is provided by the Bureau of Labor Statistics.
N/A
Entertainment (5%)
Entertainment
This represents the average percentage of monthly income spent on shopping, dining out, and leisure activities. Data is provided by the Bureau of Labor Statistics.
N/A
Other expenses (2%)
Other expenses
This represents the average percentage of monthly income spent on clothing, personal care, and services. Data is provided by the Bureau of Labor Statistics.
N/A

Your actual expenses may differ from those listed. You’ll need to account for the amount taken out in taxes each month. Learn more about income tax expenses. (external link opens new tab) Your student loan payments may also differ. To calculate your student loan payments, use the federal student loan repayment estimator. (external link opens new tab)

About ushers, lobby attendants, and ticket takers

Find programs for this career
What they do

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Other titles

Docent, Lobby Attendant, Ticket Attendant, Ticket Taker, Usher, Visitor Services Assistant, Visitor Services Associate, Visitor Services Representative, Visitor Services Specialist

Video transcript:

Skills they need

  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Adjusting actions in relation to others' actions.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Persuasion - Persuading others to change their minds or behavior.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Licenses and Certifications they may hold

How to decide which one is right? That depends on an individual’s career path, specialty, and resources.

Certifications

Certifications may be available for this career and can help build knowledge and skills in specific job roles. Explore available certifications (external link opens new tab)

Similar careers

View careers in the same field as ushers, lobby attendants, and ticket takers.

Reservation and Transportation Ticket Agents and Travel Clerks

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.


Cashiers
Better pay

Median salary for this career is higher than the median salary of all careers in the county selected. Salary data is provided by the Texas Workforce Commission.

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.


Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.


Counter and Rental Clerks
Better pay

Median salary for this career is higher than the median salary of all careers in the county selected. Salary data is provided by the Texas Workforce Commission.

In demand

In demand careers have high-growth, high-demand, and emerging jobs critical to Texas. They are based on economic indicators like in demand industries, labor market trends, and economic conditions, provided by the Texas Workforce Commission.

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.